Customer Service Advisor

Trafford Park

25,000 - 30,000 depending on experience

Monday - Friday, 37.5 hours between 8am and 6pm

Hybrid - 1 day working from home

Office Angels are currently recruiting for a Customer Service Advisor on behalf of our client based in the Trafford Park area.

Duties will include:

Dealing with all incoming customer queries via phone and emailTracking the progress of queries using the ticketing systemAdvise on faultsUsing and updating the internal CRMKeeping customers updated throughout all processesLiaising with other departments internallyDevelop knowledge of all products and servicesWe are looking for candidates with:

Excellent customer service skills and ideally experience using a ticketing systemA solid work historyFirst class telephone mannerExcellent IT skills and the ability to pick up new software quicklyAble to work in a busy environmentIf you are interested and meet the above criteria please send your CV ASAP to or call the branch on if you have any queries. Due to the high volume of CVs we are currently receiving we are unable to reply to each application. If you have not heard from us within 5 days then unfortunately you have been unsuccessful on this occasion.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.