Customer Service Advisor

Northampton - NN5

Hours - Monday - Friday, 7.00am - 16.00hrs on a rotational basis to include 1 in 2 weekend days ( time back given in the week ) only ever working 5 days per week.

Hourly rate - 10.42 per hour

Temporary- Permanent (after 12 successful weeks)

We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate customer service individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you.

Duties

Inbound customer calls relating to queries around the delivery of their goodsSpeaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers locationBooking in deliveries with customersWriting emails to customers Updating and maintaining the database with address details, or updates on the query The Candidate

Exceptional customer service skillsExceptional communication skills both written and verbalMS Office - Word and Email Ideally you will have previously worked in a call centre environment, or have come from a complimenting role where you can transfer your customer service and skillsHappy to be on the phone IF you are interested, please apply or contact us on (phone number removed)