Position: Customer Service Administrator

Location: Sheffield Salary : GBP23,000 - GBP25,000 Plus competitive benefits

Elevation Recruitment Group, Business Support division are currently recruiting for a successful organisation in Sheffield.

As a Customer Service Administrator, you will play a vital role in ensuring the highest level of customer satisfaction by assisting customers with their inquiries, resolving issues, and providing exceptional support.

Respond to customer inquiries via phone, email, or chat in a timely and courteous manner.Process sales ordersExpedition of orders - managing delivery documentation & arranging deliveryProviding administration support to Key AccountsAdvising existing customers on our productsRaising invoicesUpdating CRM system with customer dataAddress customer concerns, complaints, and questions effectively, striving for a satisfactory resolution.Collaborate with other departments to resolve complex customer concerns.Provide updates and follow-up on pending issues to ensure customer satisfaction.Maintain accurate and detailed records of customer interactions and inquiries on a CRM system. Key skills of the Customer Service Administrator:

Experience of working in a fast-paced environmentExperience in a sales AdministrationExcellent oral and written communication skillsOrganisation and planning skillsStrong attention to detailDecision making skillsExcellent IT skills If you like the sound of this role and think you would be the ideal Sales Administrator for a fantastic business, please get in touch!

Please apply now to register your interest.