We require an additional Customer Service Administrator to join our friendly and busy team on an ongoing temporary basis starting asap with a view to a permanent role being offered if suitable. We are paying up to GBP13.00 per hour plus paid holiday pay depending on experience, working Mon to Fri with free parking and weekly pay. We are a successful and professional manufacturing and production company supplying our customers across the UK and require a Customer Service Administrator to provide assistance to our retail customers over the phone, via email and live chat and with occasional cover in our on site retail outlet. Our purpose built site houses our production, distribution, head office and retail operations.

The role is to assist within the office customer service and admin tasks and sometimes in the onsite retail outlet to provide our customers with the highest levels of service at all times and would suit candidates with previous administration and customer service experience gained from a retail, hospitality or other office environment who are available asap. You may be a recent College or University leaver seeking to secure your first office based role since leaving studies or you may simply be available asap and seeking a new customer service admin role that can offer an asap start and weekly pay.

Working alongside our existing team of Customer Service Administrators at our Head office in Frimley your duties will be as listed below:

Answering incoming calls and emails and assisting with live chat.

Responding to customer enquiries regarding our products or customer orders.

Resolving any customer queries regarding their order, delivery, or payment.

Providing product information and delivery updates.

Downloading orders from the website.

Processing orders.

Taking payments.

Making customer detail changes and updates onto the inhouse database.

General admin support to the operations and accounts departments eg. assistign with fire drill, document management, setting up new starters on the system and data entry of a range of information.

Assiksting in our retail outlet serving customers, taking orders and processing payments.

To be considered for the Customer Service Administrator role, you will be available to start ASAP, be confident speaking with customers over the phone as well as front facing, with a good standard of written English when replying to emails, be PC literate with accuracy when taking payments, processing orders, and covering the shop on occasions if necessary. In return we can offer a modern working environment, weekly pay, onsite parking and the opportunity to join a successful local employer.

Please submit your CV asap for immediate consideration.