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Customer Service Administrator
Customer Service Administrator
woodbridge,suffolk
Dec 21, 2024
  • Hours Full Time
  • Salary 22000.00 - 24000.00 GBP Annual
  • Recruiter Reed
  • Closes 12 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Reed are delighted to be working with a successful Woodbridge-based organisation, who are seeking a Customer Service Administrator to join their team. With a salary of up to GBP24,000 on offer, the successful candidate will have prior administration experience and an excellent telephone manner.

Key Duties & Responsibilities:• Booking appointments for engineers to visit clients• Raising purchase orders and placing orders with suppliers• Creating quotes and sending these to customers• Answering the telephone and dealing with all incoming and ongoing enquiries• Dealing with enquiry e-mails• Working on Word and Excel programs - creating new or updating existing documents• Maintaining several web-based portals• Providing support to field-based engineers• Other daily administrative tasks• Using all internal systems in accordance with company procedure

Skills and Experience Required:• Previous experience in an admin-based role.• Proactive, self-motivated, enthusiastic individual with strong attention to detail.• Strong IT proficiency, including Word and Excel.• Excellent telephone manner• Ability to multi-task in a busy environment and work under pressure• Problem-solving mindset.

To apply for this fantastic opportunity over the festive period, please click the Apply Now button!

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