Customer Service Administrator

21,448 per annum + benefits

Trowbridge, Wiltshire

Permanent

Do you have a strong background in customer service/sales order processing? Do you enjoy working within a fast paced and dynamic department where team work is key? If the answer is YES, then this could be the permanent position you have been looking for!

My client is currently seeking an experienced Customer Service Administrator to join their growing team in Trowbridge. You will be playing a vital role within the department, as you will be the first point of contact for customers with regards to their orders and queries.

Duties:

Processing customer orders received via telephone and emailResponding to customer enquiriesUpdating customers on their order processManage the department inboxLiaising with SuppliersBooking and checking incoming ordersLiaising with customers with regards to their deliveriesGeneral administrationPerson Specification:

Previous customer service/sales order processing experienceProfessional and personable telephone mannerAble to work under pressure and to timescalesExcellent communication and organisational skillsFast but accurate data entry speedSound knowledge of Microsoft OfficeHours of work will be Monday to Friday 39 hours per week.

Due to the client's location having your own transport would be beneficial.

This is a fantastic opportunity for a candidate who would like to work for an expanding but well-established company in Trowbridge. The company offer some excellent employee benefits which include a free on-site lunch each day!

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.