Customer Service Administrator - Rotherham - GBP23,000 - GBP24,000 Chase & Holland are excited to be with an innovative business who are currently going through a strong period of growth and are looking to recruit an Customer Service Administrator to join their friendly customer services team. Reporting to the Customer Services Manager you will be the first point of contact for customers ensuring a consistent and efficient end to end service for customers.This is a great opportunity and will suit someone who has excellent customer service experience along with a positive, proactive approach.In Return You'll Receive: Genuine development opportunitiesLife Assurance 4 x salary Opportunity to work with a leading organisation offering a positive working culturePension Responsibilities of the Customer Service Administrator: Ensuring excellent customer service is always deliveredCommunicating with customers using the most appropriate method of interaction, phone, email and face to faceEnsuring scheduled reports and tasks are completed in full and on timePrioritising workload to ensure a balanced approach to reacting to incoming requests whilst monitoring ongoing projectsCo-ordinating internal departments to deliver projects on time and to customers' expectationsWork as part of the Account Management team; supporting the Account Director to build profitable growth and generate new revenueEnsuring attention to detail when processing orders and communicating customer requests to internal departmentsBeing commercially aware when handling incoming enquiries to ensure best value for the customer whilst delivering profit for the businessWorking to your own initiative; applying your knowledge and understanding of the customer's ways of workingManaging client budget and timeline expectations whilst coordinating internal/external teams to deliver to budget and timelinesBeing the first point of contact for customers facing technical issues with online ordering platformEnsuring all conversations are recorded and customer details kept up to date to enable efficient handover and to support exemplary customer service Required Skills & Experience: High standards of verbal and written Mathematics and EnglishGood working knowledge of Microsoft OfficeExcellent attention to detailMust be highly organised and able to prioritise If you are interested in finding out about this exciting Customer Service Administrator opportunity, click 'apply now'.Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance, Supply Chain, HR and IT recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces.