We are currently recruiting on behalf of our key client based in Wakefield who have a requirement for temporary Customer Service Administrators – immediate start.

Fantastic opportunity if you are looking for an opportunity to work within the events industry!

You will need to be able to communicate professionally via telephone but mainly via e–mail. This role is very e–mail driven so you will need to have a good eye for detail too!

The role is based within a friendly office environment and after initial training an opportunity to work from home and office.

The hours of work are 37.5 Monday to Friday (7.5 hours per day) with some flexibility on start times e.g. 8/8.30/9.00

Main duties:–

–Managing an email inbox (multiple inboxes) and responding in a professional manner to enquiries/queries

–Entering data into the central database and spreadsheet (Excel)

–Liaising with other partners to request and book flights in accordance with compliance, (training/guidance will be provided)

–Responsible for booking all travel air/train/bus – making alternative arrangements if delays or cancellations

–Managing registration site with delegate changes and cross checking of data to ensure accuracy for travel and accommodation and producing weekly report

–Providing support with visa requests

–Sending etickets and final communication to individual registrations

–Recording ticketing pricing as etickets are issued to help support the reconciliation process

–Undertake any additional duties, as required

Person spec:–

–Experience in a similar Admin role

–Ability to handle volume emails

–Excellent communication skills both written/verbal

–Exceptional attention to detail and accuracy of names and addresses

–Computer literate – Microsoft Office including Excel

–Ability to work under pressure and to tight deadlines

Attitude

–Good interpersonal skills–Inquisitive, asks questions to ensure understanding–Ability to take direction and guidance positively–Works towards a collective goal to always get it right for the customer and when it doesn't, goes the extra mile to solve it so the customer is always happy