Customer Data Advisor

Working as part of the client support team, you will be responsible for reviewing and validating customer data, ensuring the information is accurate. This is a vital part of the client service and therefore, high attention to detail and accuracy is essential.

Customer Data Advisor R esponsibilities

Your main duties will include:

Accurately log and maintain records of customer information and activity on the database.Review and validate information received from customers with close attention to detail, and with reference to standard processes and guidelinesMake around 10 outbound calls a day to help guide customers through validation queries.Act as a proficient user of validation process within the business database.Identify ways in which processes and procedures can be streamlined and made more efficient.Active participation in team meetings to share and exchange information.Work to ensure personal targets relating to call rates are consistently met and exceeded. Customer Data Advisor Rewards

Alongside excellent personal development and career opportunities, you will receive the following benefits:

A performance related bonus25 days holiday per annumRegular social eventsCompany credit card, laptop and mobileFlexible working arrangementsFlexi FridayRefer a Friend schemeCompany pension scheme and sickness/compassionate leave schemeFree parking on site The Company

Our client is a forward-thinking and rapidly expanding organisation in Oxford. They have a hardworking but friendly team, with lots of personal development and progression opportunities. Current employees have commented that the atmosphere and culture is one of support with a dynamic family feel.

Customer Data Advisor Requirements

The successful candidate will a high-performing individual with excellent accuracy and attention to detail.Customer Service experience, ideally in a similar information or data management role.Proven track record of working to deadlines and targets.Excellent communication and interpersonal skills.Ability to adapt to the needs of a growing business. The Location

This is a full-time, hybrid role, based in Oxford, working 2 days in the office (Thursday and Friday). Free onsite parking is available.

Action

If you would like to find out more about this excellent opportunity, then please apply online today! We aim to respond to all applications within 48 hours.

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter