Are you a Customer Care Coordinator looking for a new opportunity? We are currently looking for an experienced Customer Care Coordinator to join a regional house builder who deliver 5 star rated new build homes in the North West region. You will be the main point of contact for customers calling, e-mailing and logging issues on the Company's systems. Liaising with main contractors to ensure defects are resolved professionally and effectively in the time frame allocated while co-ordinating Maintenance Operative diaries. You will have a successful track record of working in a customer related environment within a house building/construction industry with good knowledge of NHBC/LABC standards, with the ability to work with the sales and site teams, and subcontractors, to manage a smooth and efficient service to our customers. You will be highly organised, familiar with co-ordinating multiple tasks simultaneously and thrive on working to deadlines. Good communication, proficient with IT and a high attention to detail, are skills you will possess, in addition to being self-motivated, customer focussed, target driven, positive and a team player. What's on offer? In return for your skills, my client offer a competitive basic salary (dependant on experience), company pension, healthcare and 25 days holiday + bank holidays. Your working hours will be Monday to Friday 8.30am to 4.30pm. How to apply If you are interested in the Customer Care Coordinator opportunity and would like to apply please contact Deena at Fawkes and Reece or apply via the link with your CV