Do you have exceptional Customer Service, Negotiation or Sales skills?
The Customer Account Executive is responsible for the Sales and account management activities related to small Car Dealer customers and for the renewals activity in a B2C environment with expiring policies.
Main job missions:
• Implement Desk Based Account Management activities to deliver customer account management and grow sales volume in small Dealers
• Meet sales volumes through renewals activities in a B2C environment for AA and WMS brands
• Take ownership of specified Corporate account customers for sales activities and processes.
Required qualifications for this role:
• Customer Service or Sales Background
• Good Microsoft skills
• Must have worked in Team environment
• Some knowledge of Dealers or Automotive industry would be an advantage but not essential
• Customer focused, always want to do the best for the customer
• Team player, supporting and helping my teammates to be successful
• Results Driven, always achieving targets • Process Oriented, ensuring efficiency and effectiveness
• Able to prioritise across a wide range of competing priorities
• Deliver, on time and to a high quality
Experience:
• Customer service: 1 year (preferred)
• Customer relationship management: 1 year (preferred)