Creative Account Manager

Location: Berkhamsted - Hybrid (3 Days Home 2 Office)

Salary: DOE

Company: A full-service packaging and branding agency.

Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.

Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team Project Management of Artwork and Repro requirements, ensuring all key dates in the project critical path are met and that the client and Participate in meetings with existing clients and internal teams Answering client queries/ dealing with issues/ managing client expectations Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate. Ensures high quality standards in all client deliverables Coordinate client-specific projects throughout the lifecycle Managing creative projects from initial concept to completion, on time and budget Creating job briefs and booking in jobs Dealing with client queries and complaints whilst project managing ongoing projects Visiting clients on and off site Requirements:

Experience working within a packaging / branding agency Experience within the packaging industry retail or brand preferrable Experience within creative design and roll out Interpretation of creative client briefs essential, with the ability to rewrite and brief internal design team Confident presentation skills - you will be required to shareback creative concepts with client Good commercial awareness and previous experience of client financials - raising quotes and invoicing projects Ability to manage multiple creative & adaptive projects simultaneously Experience of working in a deadline driven, fast paced environment Must be proactive, forward thinking individual with a can do attitude A flexible and accommodating team player who is client centric Must be friendly and approachable at all times Apply

Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM