Role Overview:

Reed are partnered with a large employer in the South West, whose South Wales facility in Newport is looking to add an Contract Manager to their team as a result of growth. Reporting into the IT Commercial Management function, the role will have very close liaisons with the IT Service Delivery Managers as well as commercial and contract functions.

Duties:

Initially this will involve understanding the comprehensive catalogue of IT contracts and services available, focusing on enabling customer–facing, outcome orientated services and contributing to the IT team's aim to be a service orientated organisation.The Contract Manager will have responsibility towards managing the contract life cycle of the IT contracts, which includes the negotiation of terms and conditions, changes and modifications and the enforcement of performance clauses, including penalties and incentives.Managing a wide range of contracts within the function. Currently 6 primary partners with 80+ underlying support vendors, consisting of: – 93 different suppliers comprising 150 separate contracts, products or service lines.

– 6 Contracts worth circa GBP10m per year.

Desired Expeirence:

• Experience working with a diverse partner eco–system providing infrastructure, application management, application development and software services• Working from small value to multi–million–pound contracts• Experience in setting up contract management processes• Utilities Experience, though alternative experience, and an appreciation of the nature of delivering IT services into a 24/7 emergency service business would be advantageous.

• Minimum five years' experience negotiating and managing contract life. cycles, with an emphasis on technology and/or IT service agreements. But will also consider other non–IT focused Contract Manager applications.

• Experience in one or more IT categories, including hardware, software, service and communication• Experience working with legal and procurement staff• Knowledge of procurement and vendor management practices

Benefits:

• A competitive salary starting at GBP57,450• Hybrid working 1–2 days required in the office per week (Newport, South Wales Site)• Flexible working opportunities• 25 days annual leave plus bank holidays• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with employer doubling your contribution at 10% – totalling 15%• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan• "Choices" flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash–plans• Access to our Financial Wellbeing Programme – allowing you to manage your benefits flexibly to suit your financial needs• Enhanced pay for parental leave• Retail discounts and cashback scheme• Annual salary review• Discretionary annual bonus• Company Sick Pay• In–house Occupational Health Team• Employee Assistance Programme• Comprehensive training