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Contact Centre Supervisor and Administrator
Contact Centre Supervisor and Administrator
cheltenham,gloucestershire
Nov 26, 2024
  • Hours Full Time
  • Salary Competitive
  • Recruiter Hooray
  • Closes 18 Jan 2024
  • Course No
  • Contract type Permanent
  • Recruiter Type Direct Employer
Description

Would you like to work for a charitable organisation that actively creates positive outcomes for children and young people within their community? Are you an experienced administrator with supervisory skills and passion for supporting others? Do you currently hold a DBS on the update service?

If the answer is yes to all of the above, then Hooray may have the role for you!

Hooray are proud to be supporting a local charity to assist in the recruitment for a Contact Centre Supervisor to join their team on a full-time, permanent basis (37.5 hours per week)

Benefits:

Generous annual entitlement Company Pension Longstanding internal team Internal focus on personal development As a Contact Centre Supervisor, you will:

Ensure no one enters or leaves the setting without your knowledge (Safeguarding measure)Keep a log of arrival / departure times for any parents / child accessing the service Write observation reports on contact sessions you attend, ensuring this is submitted with 48 hours Completing risk assessments for all new referrals to the contact centre To be successful as a Contact Centre Supervisor you will have:

An excellent standard of literacy, numeracy, and English Language skills Full driving license is essential Previous experience as a Contact Centre Supervisor or relevant experience RQF Level 3 qualification in a relevant field (Business Administration) In return my client is offering an annual salary of up to GBP30,199 per annum. Please note, this is a full time, permanent position (37.5 hours)

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you!

Hooray is acting as an agency on behalf of the client for this position.Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A GBP150 REWARD FOR ANY SUCCESSFUL REFERRAL! T&C's APPLY!

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