Contact Centre AdvisorGBP20319 OTE GBP25319BristolAre you ready to embark on an exciting career path that offers fantastic earning potential? Look no further than this amazing opportunity as a Customer Service Advisor. With a competitive OTE of GBP25,319 and a basic salary of GBP20,319, this role is perfect for individuals seeking growth and success!Driver License? Not Required!As a Customer Service Advisor, you will be the first point of contact for our clients valued customers. Your exceptional customer service and communication skills will shine as you handle inbound calls regarding service bookings, as well as make outbound calls to existing customers. Your goal? Identifying and responding to their needs while providing an unforgettable experience!Upsell and Enhance:Not only will you ensure customer satisfaction, but you'll also have the opportunity to upsell our client's exceptional products and services. Through professional sales techniques, you'll maximise revenue and offer customers additional value. You'll also assist with bookings, covering inbound calls when the team is busy, ensuring a seamless and efficient process.Your Responsibilities Include:

Delivering exceptional customer service with a focus on satisfactionProficiency in using computers and Microsoft Office applicationsExcellent listening and verbal communication skillsDemonstrating a professional and confident telephone mannerResponding promptly to customer requests and resolving issues effectivelyCollaborating constructively with your colleagues as part of a dynamic teamEfficiently managing workload, making sensible decisions under pressure What We Look For:

Experience in upselling products and servicesPreferred customer service or contact centre experienceAutomotive industry knowledge (training provided)A passion for delivering outstanding serviceAdaptability and the ability to work in a fast–paced environment Why Choose Us:Full–time position, 37.5 hours per weekFlexible shift patterns: 8:00 am – 4:30 pm and 9:30 am – 6:00 pm (Monday to Friday)

Alternating Saturdays, with paid overtimeNo bank holiday working, allowing for a better work–life balanceFriendly and supportive team environmentExcellent benefits package, including a GBP5,000 on–target bonusLong–service and loyalty awardsEmployee Assistance Programme for emotional and practical supportLife assurance of 3x your annual base salaryCycle to work scheme and eyecare voucher schemePension scheme with employer contributions22 days of annual leave, plus bank holidaysStaff discounts and a day off on your birthday Don't miss out on this fantastic opportunity to thrive in a dynamic role with unlimited potential. Join our team today and let your career soar! Apply now to become our next Customer Service Advisor.