Berry Recruitment is hiring! We require Communications Operators to work for a new client in Oxford, Oxfordshire
Salary: 13- 15 per hour
Job details: Permanent
Location: Oxford, Oxfordshire
Hours: 6am-6pm or 6pm-6am (3-5 days a week over 7 days)
Start date: ASAP
About the role:
Overall responsibilities - To liaise with customers by telephone to provide information about transportation services, take and relay information or obtain details of complaints.
Maintain telephone logsUse telephone communication techniquesObtain information from individuals and businessesUse computers to enter, access or retrieve dataDetect discrepancies on records or reportsResolve customer or public complaintsIdentify sales opportunitiesAbout you:
Do you have decision making experience?Are you proficient using CRM systems?Are you an experienced scheduler looking for a new opportunity?Do you thrive in fast paced environments?Are you in your comfort zone when multi-tasking?Is customer service and complaint resolution what you excel in at work?Are you within a commutable distance from Oxford?If you have answered yes to any of these questions then we want to hear from you.
Please APPLY NOW or contact the Bridgitte at the Oxford branch for more details!
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.