Claims Handler

Location: Newcastle-under-Lyme (On-site)

Package: GBPNegotiable + Benefits

We're strengthening our Claims function within JSW to ensure we continue to provide outstanding service to our clients and colleagues.

You'll be Responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters.

The day to day:

• Main Point of contact for all general/strategic claims issues.

• To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme.

• Generate additional revenue through claims value added service.

• Understand the clients' business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service.

• To understand the client's business and associated insurance risks and exposures.

• To carry out analysis and report on claims experience including executive summaries, 'what if' analysis and triangulation etc - leading presentations and delivery to clients.

• Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards.

The Benefits:

A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications

The ability to be a core part of our Claims proposition and assist in the development of it further

About you:

• You'll have a solid understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks

• Able to communicate and influence effectively at all levels up to and including director level

• A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.

Wider about us:

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm, delivering risk

management solutions to individuals and businesses since 1939. With 16,000+ teammates in

approximately 500 locations worldwide, we are committed to providing innovative strategies to

help protect what our customers value most. For more information or to find an office near you,

please visit our website.