Anderson Knight is looking for a Collections Analyst for one of our clients in Glasgow on a full-time permanent basis.

The ideal candidate will have strong analytical skills, excellent communication abilities, and a proven track record of successfully reducing delinquency and improving cash flow.

Key Responsibilities:

Contact clients with overdue payments and initiate collection efforts to recover outstanding balances. Review and analyse customer accounts to identify and resolve issues causing payment delays. Negotiate payment plans and settlements with customers to facilitate timely debt resolution. Maintain accurate and up-to-date records of customer interactions, payment arrangements, and collections activities. Collaborate with internal teams to address and resolve billing discrepancies or disputes. Prepare and present regular reports on the status of outstanding accounts and collection efforts. Evaluate credit risk and recommend adjustments to credit terms as needed. Provide excellent customer service, answering inquiries and providing information on account statuses. Qualifications:

Proven experience as a Collections Analyst or in a similar role. Strong understanding of accounting principles and credit policies. Excellent negotiation and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Proficient in Microsoft Excel and other relevant financial software. Detail-oriented with strong organizational and analytical skills. Knowledge of relevant regulations and compliance standards in collections. If you are interested in this role, please apply with your CV in full confidence.