Anderson Knight is looking to recruit a Collections Advisor to join one of our exclusive clients in the Skypark in Glasgow. My client specialises in Motor Finance. As the Collections Advisor you will undertake collection activities as directed as part of a coordinated effort to support customers in arrears and seek solutions which deliver good customer outcomes.
Main responsibilities
• Handling all customer arrears cases
• Handle inbound and outbound collection calls
• Dealing with customer enquiries by email, letter, and text
• Updating customer accounts
• Setting up customer repayment solutions
Additional information
• 35 hours per week
• Hybrid working model
I am looking for a candidate that has collections or similar experience. Please apply in full confidence.