Do you have aspirations to work within the financial services sector? Would you enjoy working in a fast paced, dynamic environment where progression is supported and encouraged? Would you like to work for a reputable, highly respected, growing organisation? If the answer is yes, please get in touch today!

Due to continued success, our Northampton based client are seeking bright, ambitious individuals to join and add value to their friendly team.Their bright and modern offices are on the outskirts of Northampton with easy access and free parking. This financial services organisation has gone from strength to strength over the last couple of years, and they offer a promising future for the right candidates. The Client Relations Executive will be responsible for answering initial client enquiries on the telephone or through webchat. They will qualify client information quickly and pass on to the relevant Sales Team members and Account Managers.This position often involves being the first point of contact for new clients to the business, so it is imperative that the successful candidate has an excellent and engaging telephone manner and communicates with confidence and professionalism. This role offers a clear and structured progression path for the right candidate.

Monthly performance related bonus in addition to a highly competitive basic salaryFree parkingPensionOpportunity for development and growth within the business Day to day responsibilities:

Answer incoming calls and webchat messages, screening and directing to the Sales Team where appropriate

Assist, with development and training, with complaints handling and complaints resolution matters;Assist with obtaining Trustpilot and Google reviews from customers;Managing and maintaining an excellent client experienceContact inbound leads, qualifying the opportunity and progressing along the right channels Skills and experience:

Excellent written and oral communications skills;Strong Microsoft Office skills with experience of using a webchat, or similar, function.Ability to type and talk simultaneously;Good commercial acumen; If you are interested and have the relevant experience, please apply with an up–to–date copy of your CV and we promise to get back to you.

Hooray is acting as an agency on behalf of the client for this position.

Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.

DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A GBP150 REWARD FOR ANY SUCCESSFUL REFERRAL! T&C's APPLY!