Our client, a well-established and rapidly expanding firm is actively seeking an experienced, vibrant and tenacious claims technician within the Loss department to complement their growing team.
Key responsibilities will include;
Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescalesEnsuring time reporting and billing is compliant with internal standards processing and systemsDeveloping and running management information for clients as well as for internal use, including performance measurement and data integrity reportsAccount management support where requiredControlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusionOverseeing Adjuster caseloads when necessary during periods of leaveLiaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties. You will be able to communicate and motivate via written media and demonstrate a strong understanding the claims process. You will need to have previous claims experience and have a desire to study or are working towards (CILA).
This is a fantastic opportunity to join a forward-thinking company during an exciting period of growth, with a competitive remuneration package and plenty of opportunities for internal progression.