Claims Customer Support HandlerPermanent, Full TimeGloucester, BrockworthGBP22,000, Increasing to GBP23,500 after 18 monthsJoin my client in February 2024!Are you a resilient and proactive individual with excellent communication skills? Are you passionate about helping others and providing exceptional service? This may be just the opportunity you have been searching for, with ALL TRAINING PROVIDED, it does not matter if you are experienced or just starting your career!Desired Skills and Experience:
Considerate and empathetic phone manner.Strong influencing and persuasion skills.Ability to multitask and prioritise workload.Experience in a customer services environment is advantageous.Positive attitude and a flexible approach to change and teamwork. Key Responsibilities:
Contact customers to offer solutions, following a motor accident.Help customers understand the service provided and settle claims promptly.Liaise with third-party suppliers.Demonstrate empathy to understand diverse customer needs.Thrive in a problem-solving environment. Benefits:My client offers a range of benefits to support you inside and outside of work, including:
Flexible Working: Smart Working allows flexibility in location and part-time/job-share options.Health and Well-being: Dental Insurance, Health Cash Plan, Well-being activities (Yoga, Mindfulness), Mental Health First Aiders.Financial Benefits: Annual Bonus Schemes, Competitive Pension, Employee Savings, Employee Loans.Tech Deals: Discounts on various gadgets including Wearables, Tablets, and Laptops.Inclusive Employer: They encourage diversity, and are a signatory of the Race at Work Charter and Women in Finance Charter. Don't miss out on this chance to join this fantastic team! To APPLY NOW send your CV to Jade at i2i recruitment today!We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.