Claims Assessor (Accident, sickness, and unemployment Insurance claims)

Location: Brighton

Salary: GBP25k - GBP30k DOE + Great company benefit package (hybrid working options)

Hours: Mon-Fri 9am - 5pm of 10am - 6pm

Do you have a proven claims background ideally within accident, sickness and unemployment and want to work for a supportive, friendly organisation that offers a fully funded CII qualification and career progression? If so, I have a unique role working within a well-established brokerage that are expanding and offer a proactive and modern working environment in Brighton.

You will support the business by overseeing the ongoing claims management process and procedures on a day-to-day basis.

Responsibilities:

Be able to communicate effectively, both in written format and verbal expression.Demonstrate attributes of honesty, integrity, due skill, care, and diligence always. Provide advice on making new claims and the process involved.Processing new claim notificationsFully analyse the claim made by the policy holder.Collecting accurate information and documents to proceed with a claim.Assess and determine the outcome of the claim and issue decision updates.Monitor and update ongoing and existing claims.Fully manage claims from beginning through to settlement.Investigate potentially fraudulent claims.Handle first stage complaints associated with a claim.Liaise with the team to deliver marketing leading service standards. The right candidate will have the following skills and experience to apply:

Proven claims handling experience with a strong knowledge in casualty claims handling process and procedures.Knowledge of accident, sickness, and unemployment policies.Excellent communication and investigative skills.Excellent level of understanding of the regulatory requirements of the FCA.Ability to manage your own caseload to ensure prompt, timely and effective handling of claims.Great IT skills and can pick up new inhouse systems quickly.Outstanding customer service skills. This is a great opportunity to move into an organisation that offers great training and growth opportunities. To be considered for this role please forward your CV ASAP!