As a Case Worker working in our Contact Assessment and Resolution Team (CART) contact centre, you will be part of a supportive and friendly team working with other social/health care professionals managing incoming enquiries by telephone, online forms and webchat. Your strong communication skills will assist you in assessing resident's needs and providing them with support and guidance to maximise their wellbeing. Using strengths-based practice, you'll focus on what a person can do, whilst finding innovative, alternative community resources to meet their needs.

We're a high-performing County Council with a vision to help people live long, healthy and happy lives, with the maximum possible independence. We're investing in creating the right conditions to ensure our Case Workers can work flexibly and are given the capacity to provide the excellent level of support and attention needed, to make a real difference to the lives of the people in our community. We believe our staff deserve to feel fulfilled professionally and enjoy a good balance between work and home life.

Joining us as a Case Worker can lead to a fantastic career in Adults' Health and Care. Our experienced Case Workers can be considered for our social work apprenticeship scheme, which is currently run by the University of Winchester leading to a career as a Qualified Social Worker.

We understand the demands and emotional challenges of the job and provide our teams with a safe and supportive working environment, offering regular supervision, mentoring and Continuous Professional Development opportunities, alongside a competitive benefits package .