Role: Case Manager

Location: Wigan, Greater Manchester (Office Based)

Salary: GBP24,000 - GBP30,000 + Bonus

About Us: Established in 2001, our client works with both private clients and the public sector to locate missing Next of Kin and beneficiaries to an estate. They are one of the country s largest genealogists/heir hunter firms and due to substantial organic growth, are looking to recruit a Case Manager.

Day to day tasks:

Using various databases available to research family trees and locate next of kin Liaising with family members

Updating solicitors and public sector contacts

General admin tasks such as requesting updates on cases and adding notes to systems.

Computerising family trees

Ordering and sometimes collecting certificates from GRO or local registrar

Preparing reports for both internal and external parties.

The ideal candidate will have/be:

Degree educated with a minimum of 2-3 years post graduate work experience within a professional office environment. Ultra-organised and possess strong communication skills including a good telephone manner. An excellent grasp of English language and neat, clear handwriting. Geographical knowledge of towns, cities and counties in the UK. Basic knowledge of Microsoft systems Able to manage large workloads working to tight deadlines. An exemplary sickness & punctuality record A proven team player. Able to work as part of a team and also independently. Proactive in problem solving but know when to ask for help, not being afraid to ask for advice in a busy office environment.

Employee Benefits:

Pay & Rewards:

Standard 25 days plus statutory bank holidays Additional leave days for loyal service (1 day per year at 5+, 10+, and 15+years service) Complimentary leave days to support employee wellbeing after one year of employment. Annual bonus based on personal and departmental performance paid every December. Contributory pension scheme - 5% employer contribution plus 5% employee contribution

Career progression:

Ongoing career progression opportunities including accredited training and CPD. Regular one-to-ones, reviews, and appraisals with Team Leaders and Department Heads. Regular team and departmental meetings Individual entry to appropriate sector awards Annual pay reviews with fair and demonstrable pay increases Our client has a fair pay policy with no gender pay gap.

This is a great opportunity and salary is dependent upon experience. Apply now for more details.