My well known client based in Basingstoke is looking for a Car Park Control Room Operator to join their growing team, salary 21K- 24K depending on experience.
You will be required to work a minimum 4 X 12 hours shifts per week which are nights and days and additional annual leave cover.
Main Duties:
The Controller must be able to answer and resolve the intercom calls in a professional manner. Maintaining accurate logs by recording information gathered through the intercom. Work together with the Technical Team and the Customers Response Centre to report and escalate on site equipment faults. Live sites monitoring Carrying our other administrative duties Comply at all times with company policies and procedures. Support the company in its maintenance of quality standards. Promote and protect the company's image and good reputation at all times. Offer the highest level of customer service at all times seeking the assistance of your manager when necessary. Keep up to date with technical training on all systems. Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff and company assets. Comply with the company's Health & Safety Policy at all times reporting any concerns to your manager. Must maintain a high level of communication across all departments. Fulfil any other duties and responsibilities that, after consultation, may be determined from time to time. Requirements:
Ability to work calmly under pressure. Be prepared to work shifts as part of a 24/7 cover. Excellent communication skills are essential. Computer Skills, Excel, MS Word documents Promote and protect the company's image and good reputation at all times. Control room experience is preferred but not essential.