Unity Recruitment are recruiting for a Car Park Control Room Operator.

JOB DESCRIPTION

Position: Car Park Control Room Operator

Reporting to: Key Accounts Manager

Objectives: To answer and resolve the intercom calls in a professional manner

Main Duties:

You will be required to work a minimum 4 X 12 hours shifts per week which are nights and

days and additional annual leave cover.

The Controller must be able to answer and resolve the intercom calls in a professional

manner

Maintaining accurate logs by recording information gathered through the intercom

Work together with the Technical Team and the Customers Response Centre to report

and escalate on site equipment faults

Live sites monitoring

Carrying our other administrative duties

Comply at all times with company policies and procedures

Support the company in its maintenance of quality standards

Promote and protect the company's image and good reputation at all times

Offer the highest level of customer service at all times seeking the assistance of your

manager when necessary

Keep up to date with technical training on all systems

Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff

and company assets.

Comply with the company's Health & Safety Policy at all times reporting any concerns

to your manager.

Must maintain a high level of communication across all departments

Fulfil any other duties and responsibilities that, after consultation, may be

determined from time to time

Requirements:

Ability to work calmly under pressure

Be prepared to work shifts as part of a 24/7 cover

Excellent communication skills are essential

Computer Skills, Excel, MS Word documents

Promote and protect the company's image and good reputation at all times

Control room experience is preferred but not essential

If this Car Park Control Room Operator vacancy is of interest to you - then please email your updated CV to (url removed)