About The Role

Job Title: Business Support Coordinator

Location: Hereford

Hours: 37

Salary: HC05 GBP23,893 to GBP25,979 per annum

Contract: Permanent

Closing date: 16/01/2024

Interview date: 25/01/2024

The role

We are seeking an enthusiastic, experienced and flexible Business Support Co-Ordinator to provide a high quality service to the Community Wellbeing Directorate in Hereford. As a Business Support Co-Ordinator, you will provide a wide range of administrative services which may include collating and presenting data from audits, taking phone calls for our Locality Social Work teams and support with minuting meetings. The post holder will need to demonstrate effective communication and organisational skills, with the ability to sensitively and appropriately address difficult situations. You will have a focus on good customer service and a 'can do' attitude. You will be able to work flexibly and adapt to changing goals and circumstances. Timescales are crucial within the service and so management of own workload is essential.

About You

As a Business Support Coordinator you will have:

• Experience of working within an administrative setting

• Experience of managing and prioritising your workload

• Experience of taking minutes

• The ability to work flexibly to meet the demanding needs of the service

To arrange an informal discussion about the role with Nicky Brezine, Business Support Manager, please email: or call

We Offer

• A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Starting Salary of GBP23,893

• Pension Scheme Enrolment in the Local Government (LGPS)

• Annual Leave: 31 days (pro rata) plus bank holidays. There is also a scheme available where you can also purchase additional annual leave

• Flexible working: flexi-time, job-share and in some instances, the opportunity of home working

• Employee Assistance Programme: 24/7 access to support and counselling

• Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme;

• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and

• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

Why Choose Us?

You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector.

One of Herefordshire's biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals. Our ambitious transformation programme aims to further build on this to offer an all-age approach. We're excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures.

To find out more about what it's like to live, work and thrive at Herefordshire Council please visit our dedicated recruitment website: .

Don't meet all parts of the job description?

Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are enthusiastic about this opportunity and want to make a difference, we encourage you to consider an application or to get in contact, you may be the perfect fit we're seeking!

Reasonable Adjustments

Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: .

Creating an inclusive workplace

Employee Network Groups play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.

Employee Network Groups are a collective of colleagues who often share identities, life experiences or cultures and who come together to initiate positive change in their work place. Our groups include: Black and Asian Staff Networking Group, LGBTQ+, Parents & Carers, Climate and Nature Emergency, Diff-abilities and Armed Forces/ Veterans. For more information on our Employee Network Groups please click here.

How to apply

To apply for a position, please upload an up-to-date CV and a supporting statement demonstrating your experience, skills and abilities for the role. If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox. Good luck, we're looking forward to meeting you!