Exciting Career opportunity

Are you a skilled Analyst who enjoys delivering business strategy? Do you have a keen eye for optimising business processes and producing high quality data and reports? If so, we have the ideal role for you.

Please find all the details below:

Job Title: Business and Sales Operations Analyst

Location: Ashford, Kent

Salary: 30,000 - 32,000

Hybrid: 12 days working from home per year

Hours: Monday-Friday, 9am-5pm

Exceptional Benefits:

26 days annual leave plus bank holidaysA day off for your Birthday in addition to annual leaveThe option to buy/sell 5 days holiday per yearHealth Cash PlanDeath in ServicePensionFree Parking at all of the officesFortnightly fruit deliveriesTeam lunch provided once a monthTeam social events twice a yearA supportive and friendly working environmentAs the Business and Sales Operations Analyst your duties and responsibilities would be to:

Design and distribute management and sales reports including monthly management performance reports, sales reports, pipeline reports indicators and customer experience / satisfaction reports.Become the business lead for all data driven systems including CRM and PowerBI and other relevant dashboards ensuring we maximise the value of the systems and the data it provides. Provide training and support to colleagues on best practice use of data systems and in particular CRM and creation of dashboards for each team to maximise performance. Undertake data quality audits to ensure the business is working from the best available and quality data.Provide data driven recommendations and insights to the leadership team and to lead projects to address issues that have been identified in the data analysis. Identify new reporting needs, identify data sources and design effective and useable reports.Regularly review customer interactions and customer documentation to review and improve customer experience.Follow up customer interactions to obtain feedback on customer experience and how this can be improved.You'll be the perfect match for this company if you have:

Previous experience in a Business Analyst roleExperience in data analysis and report buildingUse of CRM in a sales environmentExperience in a regulated environmentExcellent IT skills especially Microsoft Office, CRM systems and data systems e.g. PowerBIOwn transport & full UK driving licence due to the location of the client and the occasional need to visit other offices based close by in Kent Next steps:

If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company.

Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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