Job Title: Building Manager - Prestigious Mixed-Use Development

Location: London

Company Overview:

Join a dynamic and esteemed team in managing a world-class mixed-use development located in one of London's most desirable locations. This exclusive development combines luxury residential units, upscale hospitality, premier retail spaces, and cutting-edge commercial office spaces.

We are seeking a highly skilled and experienced Building Manager to oversee the day-to-day operations, maintenance, and overall success of this prestigious property.

Key Responsibilities:

Operational Excellence:

Lead and manage the day-to-day operations of the entire development, ensuring a seamless and efficient experience for residents, tenants, and visitors.

Implement and enforce operational policies, procedures, and standards to maintain the highest level of service.

Tenant and Resident Relations:

Foster positive relationships with residential tenants, commercial occupants, and retail tenants to ensure satisfaction and address any concerns promptly.

Organise and oversee regular meetings and events to build a sense of community within the development.

Facilities Management:

Collaborate with maintenance and facilities teams to ensure that all aspects of the property are well-maintained and meet the highest standards of quality.

Implement preventive maintenance programs to enhance the longevity of building systems and equipment.

Financial Management:

Prepare and manage the annual budget for the development, tracking expenses and revenue, and ensuring financial objectives are met.

Negotiate and manage contracts with vendors and service providers to optimize costs without compromising quality.

Health and Safety Compliance:

Ensure strict adherence to health and safety regulations throughout the development.

Conduct regular inspections to identify potential hazards and implement corrective measures.

Security and Emergency Response:

Develop and implement comprehensive security protocols to safeguard the property and its occupants.

Coordinate emergency response procedures and drills, ensuring the safety of all stakeholders.

Environmental Sustainability:

Implement sustainable practices and initiatives to enhance the development's environmental performance.

Explore and implement energy-efficient solutions to reduce the property's carbon footprint.

Experience:

A minimum of 7 years of progressive experience in building management, emphasising mixed-use developments.

Demonstrated track record of effectively managing facilities within a similar context.

Industry Knowledge:

In-depth understanding of operations specific to mixed-use developments, including a comprehensive grasp of associated challenges.

Familiarity with local building codes, regulations, and a strong background in sustainability practices.

Technical Skills:

Proficiency in utilising facilities management software and staying abreast of relevant technology.

Strong technical knowledge encompassing HVAC, plumbing, electrical systems, and other integral building management systems.

Team Leadership:

Proven ability to lead and inspire a diverse team of maintenance and support staff.

Experience in developing and implementing impactful training programs.

Communication Skills:

Excellent verbal and written communication skills.

Ability to engage professionally with tenants, vendors, and internal stakeholders.

Problem-solving:

Demonstrated ability to identify and resolve complex facilities-related issues.

Strategic thinking to anticipate and proactively mitigate potential challenges.

Financial Acumen:

Proven experience in setting Service Charges Budgets and adept management of Accounts for facilities operations.

Understanding of implementing cost control measures while upholding service quality standards.