Job Opportunity: Benefits & Council Tax Administrator

Location: Birmingham

Salary: Up to 23,500 per annum

Employment Type: Permanent

Are you passionate about supporting individuals in accessing the benefits they deserve? Join our team at a Birmingham-based Housing Association as a Benefits & Council Tax Administrator and make a meaningful difference in our community!

Key Responsibilities:

Process benefit claims and council tax applications efficiently and accurately. Provide guidance and assistance to residents in understanding benefit entitlements and council tax queries. Liaise with relevant authorities, agencies, and local councils on behalf of residents when required. Maintain meticulous records and databases related to benefits and council tax matters. Collaborate with internal teams to ensure compliance with regulations and improve service delivery. Requirements:

Previous experience in a similar administrative role, preferably in benefits, council tax, or social services. Knowledge of benefit entitlements, council tax regulations, and related administrative procedures. Strong interpersonal skills with the ability to communicate effectively and empathetically. Excellent organizational abilities and attention to detail. Proficiency in relevant software for data management and record-keeping. Why Join Us:

Competitive salary of up to 23,500 per annum. Permanent position within a respected housing association in Birmingham. Opportunity to support and make a positive impact on residents' lives. Collaborative and supportive team environment. If you're dedicated to assisting individuals with benefits and council tax matters and wish to contribute your administrative skills to our housing association, we invite you to apply.

Think Community Partnership are a specialist consultancy that provide temporary and permanent recruitment solutions to housing professionals across the Midlands.

Please note that we do have a referral scheme that offers you up to 250.00 in vouchers for each successful referral