Key Responsibilities

Remain courteous and helpful to all occupiers as well as to members of the public, staff, guests, and contractors.To report back to the Building Manager at the end of every shift outlining any issues that occurred in relation to staff or the site.Raising Purchase order relate to reactive works.Responsible for the cleanliness and comfort of the reception area and common parts at all times.To monitor all persons at the property and ensure they have a right to be present.Log and report any incidence of disrepair by using the appropriate procedure/tool at your disposal.To carry out regular building checksTo ensure that all contractors service books and health and safety logs are kept up to date.Attend the appropriate meetings with the client, resident's, and contractors. Minutes produced and circulated as required.To maintain a high level of professionalism and continually deliver service to exceed client satisfaction levels.Carry out any additional duties as directed by your Building Manager.Skills, Knowledge and Experience

Ability to take ownership of an operation when alone.Professional, precise, courteous, and dedicated.Positive attitude.Team player.At least 3 years' experience in a front of house role in a residential environment.Excellent and proven Customer Services experience.IOSH qualification.