Job Title: Appeals Administrator

Location: Inverness

Salary: 20,500

The Role

The role will involve working within our Appeals Team responding to written appeals for private parking charge notices.Analysing case by case data and collating the relevant written responseYou may also be required to operate a customer service phone line to provide advice on how to appealAble to prioritise tasks, work on own initiative and manage a busy workloadRequired to perform to KPI'sGood written communication skillsAccuracy and attention to detailComputer experience is required

The Company

They are an industry leading UK Debt Recovery Enforcement Group who have been growing for 40 years.

The Salary and Benefits Package

Pension schemeMonthly incentives29 days holiday (including bank holidays)Ongoing trainingFree On-Site ParkingRefreshmentsSmart Casual Dress Code

Candidate Requirements

No previous experience is required however you do need to demonstrate:Great written and verbal communication skillsSelf-motivation and an ability to manage your own workloadProblem solving and decision-making abilitiesAccuracy and strong attention to detailThe ability to work quickly and accuratelySound IT skills - using Outlook, Excel and Word

The Application Process

Please submit your CV as directed and shortlisted candidates will be contacted for an initial telephone interview with a Novax Consultant. Candidates that pass this interview, will be presented to the Client in advance of a final interview.