Permanent- Full-Time Position

Location: Singer Mews, with flexibility to work from home for part of the week

About the role of Agency Contract Specialist:

Are you looking for your next challenge that involves working with our specialist partners to deliver housing and property management in line with MTVH standards? If yes, this is the role for you.

At MTVH, we believe everyone should have a home and the chance to live well. We provide around 58,000 homes and in some areas of service delivery, we work in collaboration with specialist partners to provide positive outcomes for our customers.

The agency contract management team works with 50+ specialised and supported housing providers in London and Midlands and East Anglia. Our agents deliver housing and property management on behalf of MTVH.

The team negotiate terms and manages the relationship with our agents through housing management contracts or lease agreements. As an Agency Contracts Specialist, you will lead on the relationship with agents and other stakeholders in your patch.

As part of a monitoring programme, you will monitor performance to ensure all contractual responsibilities are fulfilled within the agreed budget. You will scrutinise reports, carry out site visits, and liaise between our agents and MTVH departments, teams and contractors to ensure the customers are receiving a high standard of housing services.

You will be someone who works collaboratively at all levels to solve problems, develop solutions and deliver positive outcomes. You will have the drive and energy and be prepared to find new and better ways of doing things. Likewise, results-orientated and a positive 'can-do' approach.

Regular days working in the office are crucial, alongside the flexibility to work from home. The role also requires that you regularly visit properties.

Please note :- we do not currently offer visa sponsorship.

What's in it for you?

Our benefits include:-

28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communitiesAn additional 'Beliefs day' once a year to have an extra a day offEnhanced pension with matched contributions of up to 9%Life assurance cover 3 x your salaryHealth cash plan scheme for your everyday healthcare needs which you can add your family members tooTenancy deposit - interest free loan to help with rental depositsAccess to extensive learning and training opportunities with Wisebox platformColleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleaguesCareer progression across the organisation with our mentoring programme and apprenticeshipsWe are committed to the wellbeing of our colleagues and support this as an organisation About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.