We are recruiting for an Aftersales Coordinator to join the team of our client who are based in Milton Keynes. The role is part of the Aftersales team whose primary function is to assist their field-based inspectors and engineers.
This role is a key point of contact for the office team and the home-based engineers and takes responsibility to effectively manage and coordinate the diaries and work orders of the engineers booking in their repairs across the country.
Key responsibilities for an After Sales Coordinator
Converting quotes Creating, checking, and loading work orders to the Microsoft outlook diaries Ensuring parts for the engineers are in the correct location Checking work completions from the engineers and forwarding to the customers and other team members Invoicing Work simultaneously on multiple projects Deal with the Engineers on the phone Ensuring accurate information is regularly available Experience and skills for an After Sales Coordinator
Experience of working in a support role - Office based Good geographical knowledge and use of planning tools, google maps, trackers etc Experience in Word, Excel, Microsoft Suite, and an ERP system A natural multi-tasker Is trustworthy and takes responsibility for managing deadlines Able to learn quickly and ask for help