We are currently working with luxury fashion company who are recognised as one of the most dynamic and influential fashion sales and distribution agencies globally! Our client are currently searching for a new Administrator, this could be a great opportunity if you are looking to kickstart your career with the fashion industry.

This exciting role is based within a busy, fast paced office environment in North London, if you are organised, proactive and can remain calm when working against deadlines, apply now to find more !

Interviews are being held ASAP and this will be to start in December.

JOB TITLE: Administrator - Fashion Graduate!

HOURS: 9am - 5.30pm

JOB TYPE: Full time, Permanent

SALARY: 25,000 - 28,000

COMPANY TYPE: Luxury Fashion!

LOCATION: North London

CULTURE: Friendly and social environment

BENEFITS: 20 Days holiday plus bank Holidays, plus bank holidays, discounts, life insurance, medical insurance, social and fun team

Duties:

Day-to-day administration of customer service within the business, assisting customers with orders and returnsBeing the first point of contact for customer inquiries, providing timely responsesOversee the life cycle of customer orders, from placement to delivery, ensuring a seamless experienceEnsure product inventory is meticulously managed across all third-party e-commerce platformsWork hand in hand with our distribution teamSupport the e-commerce management team in the smooth operation of daily tasks and long-term initiativesProviding a variety of accurate reports and information for other departmentsRequesting and checking of customer purchase orders, highlighting and resolving any discrepancies ahead of deliveriesCoordinating picking and despatch requirements with the warehouse teamBooking in deliveries with customers and producing any necessary labels or paperwork if requiredCreating a variety of reports and sending out weekly stock lists to customersOrganising collections of stock and processing returnsCreating and maintaining sales target for the sales teamHandling complaints or order issues, escalating where necessaryKeeping accurate records of informationReconciling seasonal purchase order requirements with Operations TeamKnowledge & Skills required

Experienced in working within a customer service based role or office based roleAn interest within luxury fashion & retail!Ability to build relationships with colleagues / clientsProficient with Microsoft OfficeExcellent written and communication skillsBasic numerical skillsGood telephone mannerGood knowledge and experience with Shopify is desirableGood level of education - degree educated 2.1 or aboveAbout you:

Highly organised and efficientFriendly & personableExcellent time management skills with the ability of working to tight deadlinesAttention to detail and understanding of the need for accuracyStrong verbal and written communication skillsThe ability to problem solve and multi-taskThe ability to work to timetables and under pressureAn interest within luxury fashion & retailEnjoys administration and is looking for a customer focused careerOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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