We are one of the largest housing associations in the North of England, managing over 36,000 homes across the North of England. We are a non–profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.

As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

We are looking for an Administrator (12 Month FTC) to join the Sales team, in this exciting opportunity. As an Administrator (12 Month FTC) you will be providing administrative support to the Sales team.

Requirements

Outline of Key responsibilities for the Administrator 12 Month FTC)

To provide a comprehensive support service to the Sales department. Support incoming enquiries, coordinate client meetings and support contract preparation.Create weekly sales reports and manage monthly reporting for external agencies.To maintain and update the Home Ownership procedures, other appropriate guidance and related standard letters and pro–formatsTo provide a comprehensive pre and post sales service to purchasers.To deal with enquiries in accordance with sales and conveyancing proceduresTo ensure all information is accurately recorded and maintained on our systems, and on our CRM database.To assist with the production of statistical information when requiredEnsure all activities comply with data protection. As you will be dealing with personal and sensitive data. Good attention to detail, ability to follow a compliance process and tracking data on a spreadsheet. We are looking for someone who has

Proven experience of providing comprehensive administrative service in a team environment.Experience of delivering excellent customer service Good attention to detail, ability to follow a compliance process and tracking data on a spreadsheet. Ability to work under pressure, delivering quality work to tight deadlinesExcellent organisational skills, prioritising workload, record keeping and meeting tight deadlines.Ability to work as part of a team and support colleagues, taking initiative and demonstrating self–motivation to achieve results Benefits

In return, we are offering the successful candidate in the Administrator (12 Month FTC) role:

Salary of GBP21,736 per annum.Annual pay scale increase27 days holiday (rising to 32 over 5 years' service) + bank holidaysHybrid working, 2 days in the Halifax Office, Blackburn, or Wakefield Office.A flexible working environment, with a range of family friendly policiesYou will be working 37 hours per week, Monday – Friday. Wide range of technical, professional, and personal development training opportunitiesAttractive pension schemeHealth and wellbeing benefits including access to GPs.A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice.To view the full range of our award–winning benefits, click on the Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

Please ensure you fully answer the questions on the application form.

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.