Our client are looking for a administrator to join the busy transport team to provide clients and customers with regular updates and dealing with queries related to ETA'S, POD'S, and paperwork.
As a transport administrator your duties will include; Experience within Transport
Checking timed deliveries for Key customersResponding to emails on Zendesk, this will include ETA s, upgrades, PODLiaising with various Networks to chase consignments and dealing with questions that may ariseNotifying customers of any failures immediately.Import customer jobs via a CSV format onto our Stirling system to create a jobArrange couriers if and when pallets are held over at the Network HUB sAssist Accounts with invoice queriesWorking closely with Key Accounts, managing their deliveries and booking vehicles with a haulierPlanning the customers deliveries with our dedicated driverWorking with the Hazchem desk to add deliveries to the system.Ensure that all compliance with regards to Hazardous goods movements are adhered to.Working alongside the Transport department and supporting with daily queries. The ideal candidate will be;
Motivated and flexible Keen eye for detail Excellent communication skills Ability to prioritise tasks