Overview

Enterprise Rent-A-Car are excited to annouce an opportunity within our Business Support Division covering our Citations & Toll Management services across the UK, Ireland, Spain & France. The division works in collaboration with multiple departments across the UK & EU on the deployment of commercial initiatives in accordance with the Company's strategic objectives.

The role will be based within the Headoffice - Staines

40 hours a week

GBP22,050.00 per annum

Enterprise Rent-A-Car offers rentals for private and business use as well as replacement vehicles for the?insurance sector. In the UK, the company began operation in 1994 and now operates more than?450 locations across?the country and has 5,000+ employees.?

Enterprise Mobility, Inc., manages the largest and most diverse privately-owned fleet in the world through an integrated network of more than 9,500 fully staffed neighbourhood and airport rental locations. This global network of independent regional subsidiaries and franchises also operates the?Enterprise Rent-A-Car?brand - as well as the?National Car Rental?and?Alamo Rent A Car?brands - in?90?countries and territories. Combined, Enterprise Mobility and its affiliate?Enterprise Fleet Management, which currently manage around?1.85?million vehicles and employ 80,000 worldwide.

Responsibilities

The successful individual responsibilities include:

Responsibility for incoming correspondence.Processing traffic violations including parking, speeding and bus lane penaltiesReconciling payments received from customersLiaising directly with customers and local councils regarding queries on penaltiesProblem-solving on outstanding paymentsProviding support and information to our branch networkManaging timely invoice data entryReducing PCN Payments outside of local authority timeframesReducing Rejected Representation and more Qualifications

The successful candidate will be required to demonstrate the following skills and attributes:

Ability to build internal & external relationshipsAbility to demonstrate strong customer service skillsDemonstrated analytical skillsAbility to work independently and as part of a teamGreat communication skills (Verbal and written) and attention to detailDemonstrated time management skillsKnowledge of Microsoft Office products, internet and telephone skillsDemonstrate excellent organizational skillsReliability and hard working