Administration Staff at Meadow Self Storage play a crucial role in ensuring the smooth and efficient operation of the facility. They are responsible for a variety of tasks that contribute to the overall management of customer satisfaction within the self storage environment .

We support every colleague with in depth training and offer ongoing support and assistance in your development within the business .

Key Responsibilities

1. Customer Service:

Respond to customer inquiries, provide information about storage units, and address concerns or issues promptly.

Handle rental agreements, payments, and account management

2 Facility Management

Maintain a clean, organized, and secure facility.

Conduct regular inspections of storage units to ensure compliance with company policies.

Oversee access control and security measures.

3 Administrative Tasks:

Process rental agreements and update customer records and maintain accurate and up-to-date information in the database.

Handle phone and email communications, directing inquiries to the appropriate department or staff member.

Assist in the preparation of reports, invoices, and other administrative document

4 Payment Processing:

Collect and process rental payments.

Manage late payments and follow up on outstanding balances

5 Sales and Marketing Support:

Assist in promoting the facility through marketing initiatives.

Provide information to potential customers and encourage unit rentals.

6 Troubleshooting:

Address and resolve customer concerns or issues effectively.

Coordinate with maintenance and security personnel to address facility-related problems.

7. Record Keeping:

Maintain accurate and organized records of customer interactions, transactions, and facility maintenance.

8. Compliance:

Ensure adherence to company policies, procedures, and legal requirements.

Stay informed about industry trends and best practices.