Are you an ambitious, energetic individual who loves to talk to people and develop relationships Are you looking for an opportunity to get into sales, account management or customer services?

We have an excellent opportunity for a Account Manager to join a busy and growing company in Redditch. Are you someone who has worked in a call centre/ telemarketing role and looking to move away from cold calling. If you are looking to join a rapidly expanding company with an attitude to be the best and stay the best in its field then this is the role for you. The successful candidate will not only have the opportunity to develop their career and skills but will also be pivotal in the growth and expansion of the business.

Our clients are in the education sector offering various services and products so someone with excellent customer service/ account management experience and great organisational skills as our work is quite seasonal some months will be more laid back but the busy times will be super busy! The most important thing to know that these are the warmest calls you will do our client invests heavily in marketing and all they need you to do is follow up on this and see if they are interested in more information. This isnt cold calling this really is developing existing and lapsed clients through customer service and relationship building.

Based within a small, dynamic and rapidly growing company, we're looking for an Account Manager to :

convert leads we've generated into customershandle the accounts you're responsible for from start to finishchasing up deadlinesbriefing our design staffensuring the swift delivery of our clients' goodsRetain current customers and win new work through the making and answering of telephone calls and emailsBuild successful working relationships with clientsRecord contact and key information within our customer management databaseAdvise clients on the resources we require from them in order to produce their Yearbooks and HoodiesVet these resources upon receipt and report back to clients promptly with any issues arisingCreate concise briefs for our design staff

To be the ideal candidate you should be able to boast excellent communication skills both written and oral. You will need strong organisational skills and a good eye for detail. You should be familiar with software such as Microsoft Word and Excel. A knowledge of print and design would be an advantage.

Our team is very supportive and welcoming and if you show ability and enthusiasm there will be reward and progression for your success. We're an ambitious company, and if we reach our targets, you should also expect a bonus.

The successful candidate will come into contact with under 18s, therefore, the successful candidate should be willing to undergo an enhanced DBS check.

In return you can expect to receive a basic salary of between 24,000- 27,000 depending on your experience if you think you have the skills and experience that my client is looking for then please call Michelle Laight on (phone number removed) or alternatively click APPLY with your updated CV and I will be in touch.